Work

Justice Strategy Options for Increased Customer Value in a Services Recovery Setting

Year: 2007

Type: article

Study design: Observational Study

Source: International journal of business and information/International journal of business & information

Authors: Hong‐Sheng Chang, Jui-Lin Ho, Chien-Ming Tseng

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2276955115

FWCI:

Cites: 44

Cited by: 21

Related to: 10