Work

The Effects of Service Recovery Satisfaction on Consumers’ Behavioral Intentions: An Application in North Cyprus Five-Star Hotels

Year: 2011

Type: dissertation

Abstract: Master of Arts in Marketing Management. Thesis (M.A.)--Eastern Mediterranean University, Faculty of Business and Economics, Dept. of Business Administration, 2011. Supervisor: Prof. Dr. Halil Nadiri.

Source: Eastern Mediterranean University Institutional Repository (Eastern Mediterranean University)

Author: Eminejomo Ikponmwen

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W2284031836

Cites: 89

Cited by: 5

Related to: 10