Work

Bank Service Quality, Customer Satisfaction and Loyalty in Ethiopian Banking Sector

Year: 2012

Type: article

Study design: Observational Study

Author: Mesay Sata Shanka

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2289868716

FWCI: 16.4

Cites: 31

Cited by: 156

Related to: 10