Work

Developing a Standard Scale of Relationship Value in Business Markets

Year: 2001

Type: article

Study design: Observational Study

Authors: Wolfgang Ulaga, Andreas Eggert

Institution: Ecole des Hautes Etudes Commerciales du Nord

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2311547301

FWCI: 2.333

Cites: 22

Cited by: 20

Related to: 10