Work

The Role of Recovery Satisfaction on the Relationship between Service Recovery and Brand Evangelism: A Conceptual Framework

Year: 2014

Type: article

Source: International Journal of Innovation Management and Technology

DOI: 10.7763/ijimt.2014.v5.548

Author: Muhammad Rashid

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W3147633065

FWCI: 1.582

Cites: 32

Cited by: 28

Related to: 10