Work

Influence of Website Quality on Customer Perceived Service Quality of a Lodging Website

Year: 2016

Type: article

Study design: Observational Study

Source: Journal of Quality Assurance in Hospitality & Tourism

DOI: 10.1080/1528008x.2015.1127193

Authors: Myunghee Mindy Jeon, Miyoung Jeong

Institutions: Salem State University, University of Massachusetts Amherst

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2324468585

FWCI: 1.557

Cites: 64

Cited by: 22

Related to: 10