Work

Quality, Satisfaction and Customers’ Future Intention: The Case of Hotels’ Fitness Centers in Cyprus

Year: 2016

Type: article

Study design: Observational Study

Source: Journal of Quality Assurance in Hospitality & Tourism

DOI: 10.1080/1528008x.2015.1133366

Authors: Anastasios Zopiatis, Antonis L. Theocharous, Panayiotis Constanti, Lambros Tjiapouras

Institutions: Cyprus University of Technology, University of Central Lancashire Cyprus, Open University of Cyprus

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2335629363

FWCI: 3.323

Cites: 87

Cited by: 32

Related to: 10