Work

An exploratory study of switching motives in a B2B services context

Year: 2008

Type: article

Study design: Observational Study

Source: Review of Business Research

Authors: Matti Haverila, M. Sajid Khan, Paul Williams

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2343705674

FWCI:

Cites: 18

Cited by:

Related to: 10