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Does consumer satisfaction really matter? An examination of its impact on consumer loyalty

Year: 2007

Type: article

Source: Guanli kexue xuebao

Author: Peng Tian

Institution: Shanghai Jiao Tong University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2380920333

FWCI:

Cites:

Cited by: 1

Related to: 10