The Structural Equation Model of Service Quality,Customer Satisfaction and Customer Loyalty: An Empirical Study on Retail Banking Industry of China
Year: 2006
Type: article
Study design: Observational Study
Source: Journal of Sun Yatsen University
Author: Haizhong Wang
Language: English
Subfield: Marketing
Domain: Social Sciences
Open Access status: closed
OpenAlex ID: W2381405636