Work

The Impacts of Online Retailing Service Recovery and Perceived Justice on Consumer Loyalty

Year: 2014

Type: article

Authors: Yi-wen Fan, Cheng-chieh Wu, Wei-ting Wu

Institution: National Central University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Peace, justice, and strong institutions

Open Access status: closed

OpenAlex ID: W2396373501

FWCI: 6.339

Cites: 31

Cited by: 20

Related to: 10