Work

The Impact of Customer Profile and Customer Participation on Customer Relationship Management Performance.

Year: 2009

Type: article

Authors: Ming‐Hsien Yang, I-Ju Lin, Ji‐Tsung Ben Wu

Institution: Fu Jen Catholic University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2397972983

FWCI:

Cites: 39

Cited by: 2

Related to: 10