Work

Enhancing Organizational Competitive Advantage through Service Excellence: A Case Study of Fairmont Hotels East Africa

Year: 2014

Type: dissertation

Author: Eve Abuya Michelle

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2399944050

Cites: 96

Cited by:

Related to: 10