Work

How to Establish a Scale That Best Fits Your Agenda: the Guidelines to Build a Web Service Quality Scale

Year: 2011

Type: article

Authors: Chia‐Chi Chang, Chia-Yi Chen, Yi-Hsuan Chiang

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2402224725

FWCI: 2.784

Cites: 39

Cited by: 5

Related to: 10