Work

Solving the crisis of immediacy: How digital technology can transform the customer experience

Year: 2016

Type: article

Source: Business Horizons

DOI: 10.1016/j.bushor.2016.03.004

Authors: Salvatore Parise, Patricia J. Guinan, Ron Kafka

Institutions: Babson College, Cisco Systems (United States)

Language: English

Topic: Consumer Retail Behavior Studies

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2403510908

FWCI: 29.77

Cites: 12

Cited by: 401

Related to: 10