Work

Confused, Frustrated, and Angry: Consumer Responses to Promotional Messages in Online Service Transactions

Year: 2009

Type: article

Source: ACR North American Advances

Author: Sylvia Bräsel

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2410278456

FWCI:

Cites: 12

Cited by:

Related to: 10