Work

Disconfirmation of Equity Expectations: Effects on Consumer Satisfaction With Services

Year: 1985

Type: article

Source: ACR North American Advances

Authors: Raymond P. Fisk, Clifford E. Young

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2412805407

FWCI:

Cites:

Cited by: 85

Related to: 10