Work

An Investigation of Consumers' Attitudes Toward Complaining

Year: 1982

Type: article

Source: ACR North American Advances

Author: Marsha L. Richins

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2417223405

FWCI: 3.204

Cites:

Cited by: 98

Related to: 10