Work

Designing conceptual model of after-sales services, in companies producing the capital goods, with the idea of value co-creation

Year: 2016

Type: article

Source: International Journal of Quality and Service Sciences

DOI: 10.1108/ijqss-07-2015-0055

Authors: Gholamreza Tavakoli, Majid Feyz Arefi, Omid Heidari, Masoumeh Mirjafari

Institutions: Malek Ashtar University of Technology, Islamic Azad University, Tehran

Language: English

Topic: Service and Product Innovation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2439913391

FWCI: 2.081

Cites: 52

Cited by: 11

Related to: 10