Work

Personal service request categories and their facilitation with self-service technologies

Year: 2016

Type: dissertation

Source: Lund University Publications Student Papers (Lund University)

Authors: Sabrina Dettmering, Frederik Mues

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2465446754

Cites: 101

Cited by:

Related to: 10