Work

Diagnosing and managing online b2c relationships: toward a b2c relationship stage theory and empirical investigation of an ecommerce attraction model

Year: 2008

Type: article

Authors: John D. Wells, Joseph S. Valacich, Damon E. Campbell

Institution: Washington State University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2465946629

FWCI:

Cites: 173

Cited by: 1

Related to: 10