Work

How Is Customer Behavior Intention Affected by the Restaurant Service Failure and Recovery

Year: 2015

Type: article

Study design: Observational Study

Authors: 施雪切, Hsueh-Chieh Shih

Institution: Overseas Chinese University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2479103469

FWCI:

Cites: 46

Cited by:

Related to: 10