Work

CRM in Tourism

Year: 2015

Type: book-chapter

Source: Advances in hospitality, tourism and the services industry (AHTSI) book series

DOI: 10.4018/978-1-4666-8699-1.ch002

Authors: Roya Rahimi, Vipin K. Nadda, Hui Wang

Institutions: University of Wolverhampton, University of Sunderland

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2485025286

FWCI: 14.16

Cites: 98

Cited by: 14

Related to: 10