Work

The Nature of Customer Value: An Axiology of Services in the Consumption Experience

Year: 1994

Type: book-chapter

Source: Sage eBooks

DOI: 10.4135/9781452229102.n2

Author: Morris B. Holbrook

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2498454620

FWCI: 18.01

Cites:

Cited by: 1,427

Related to: 10