Work

Service Quality

Year: 2012

Type: book-chapter

Source: IGI Global eBooks

DOI: 10.4018/978-1-4666-0146-8.ch025

Author: Sue Conger

Institutions: University of Dallas, Rhodes University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2500567992

FWCI: 4.851

Cites: 116

Cited by: 5

Related to: 10