Work

Get over it: How goodwill overcomes the negative effects of corporate and service failures

Year: 2014

Type: article

Author: Alexis M. Allen

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2521463651

FWCI:

Cites: 114

Cited by: 2

Related to: 10