Work

Role of Consumption Emotions Mediate Perceived Service Fairness to the Service Satisfaction and Its Impact on Customers’ Behavioral Intentions

Year: 2016

Type: article

Study design: Observational Study

Source: DOAJ (DOAJ: Directory of Open Access Journals)

DOI: 10.21002/amj.v8i1.5958

Authors: Abolghasem Ebrahimi, Abbas Abbasi, Mojtaba Khalifeh, Mehdi Samizadeh, Farzaneh Abkhiz

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2523289152

FWCI: 1.038

Cites:

Cited by: 5

Related to: 10