Work

Analisis Pengaruh Kualitas Produk, Kualitas Layanan, dan Citra Merek terhadap Loyalitas Pelanggan melalui Kepuasan Pelanggan sebagai Variabel Intervening (Studi pada Klinik Kecantikan Cosmedic Semarang)

Year: 2016

Type: article

Study design: Observational Study

Source: DJA : Diponegoro Journal of Management

Authors: Eugenia Andrea Dennisa, Suryono Budi Santoso

Institution: Diponegoro University

Language: Indonesian

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2528610139

FWCI: 1.034

Cites:

Cited by: 32

Related to: 10