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A light in the dark: The benefits of co-production in service failures
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Year:
2016
Type:
article
Source:
Journal of Retailing and Consumer Services
DOI:
10.1016/j.jretconser.2016.09.012
Authors:
Natália Araújo Pacheco,
Larissa Carine Braz Becker,
Vinícius Andrade Brei
Institutions:
Universidade Federal do Rio Grande do Sul,
Ghent University,
Atitus Educação
Language:
English
Topic:
Service and Product Innovation
Subfield:
Marketing
Field:
Business, Management and Accounting
Domain:
Social Sciences
Open Access status:
green
Funders:
Coordenação de Aperfeiçoamento de Pessoal de Nível Superior,
Conselho Nacional de Desenvolvimento Científico e Tecnológico,
Universidade Federal do Rio Grande do Sul,
Ministério da Educação
OpenAlex ID:
W2529862800
FWCI:
Cites:
29
Cited by:
12
Related to:
10