Work

Email Analytics for Support Center Performance Analysis

Year: 2014

Type: conference-paper

Source: IEEE ... International Conference on Data Mining workshops

DOI: 10.1109/icdmw.2014.74

Authors: Kunal Ranjan, Lipika Dey

Institution: Tata Consultancy Services (India)

Language: English

Topic: Customer churn and segmentation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2534043770

FWCI: 3.755

Cites: 15

Cited by: 5

Related to: 10