Work

Hotel Grading, Service Quality, Satisfaction and Loyalty - Proposing a Theoretical Model and Relationship

Year: 2015

Type: article

Authors: Orthodox Tefera, Krishna Govender

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2558103009

FWCI: 0.643

Cites: 60

Cited by: 16

Related to: 10