Work

Factors Driving Students Satisfaction and Loyalty in Australian Universities: The Importance of Institutional Image

Year: 2006

Type: conference-paper

Study design: Observational Study

Source: UWA Profiles and Research Repository (UWA)

Authors: Tim Mazzarol, Robert M. Brown

Institutions: The University of Western Australia, Victoria University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Quality education

Open Access status: closed

OpenAlex ID: W2559747555

FWCI:

Cites: 23

Cited by: 5

Related to: 10