Work

The impact of corporate social responsibility on customer loyalty : a study of the banking industry in Hong Kong

Year: 2016

Type: dissertation

Author: Aris Y. C. Lam

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2563558650

Cites: 321

Cited by: 2

Related to: 10