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Service Failure and Recovery
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Year:
2008
Type:
article
Source:
Indian Journal of Marketing
Author:
Amitabh Mishra
Language:
English
Topic:
Customer Service Quality and Loyalty
Subfield:
Marketing
Field:
Business, Management and Accounting
Domain:
Social Sciences
Open Access status:
closed
OpenAlex ID:
W2567460893
FWCI:
3.386
Cites:
36
Cited by:
8
Related to:
10