Work

The Effects of Corporate Social Responsibility on Customer Loyalty: The Mediating Effect of Reputation in Cooperative Banks Versus Commercial Banks in the Basque Country

Year: 2017

Type: article

Study design: Observational Study

Source: Journal of Business Ethics

DOI: 10.1007/s10551-017-3438-1

Authors: Izaskun Agirre Aramburu, Irune Gómez Pescador

Institution: Mondragon Unibertsitatea

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2571933878

FWCI: 18.38

Cites: 154

Cited by: 306

Related to: 10