Work

Bi-directional and stratified demeanour in value forming service encounter interactions

Year: 2017

Type: article

Source: Journal of Retailing and Consumer Services

DOI: 10.1016/j.jretconser.2017.01.007

Authors: Per Echeverri, Nicklas Salomonson

Institutions: Karlstad University, University of Borås

Language: English

Topic: Service and Product Innovation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W2580927425

FWCI: 2.475

Cites: 49

Cited by: 23

Related to: 10