Work

The Impacts of Customer Loyalty on Negative Word-of-Mouth Communication and Repurchase Intention

Year: 2015

Type: article

Source: Journal of Marketing Management

Authors: Bunyamin Topcu, Adnan DUYGUN

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2589052436

FWCI: 4.501

Cites: 16

Cited by: 26

Related to: 10