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Assessing the effectiveness of empowerment on service quality: A multi-level study of Chinese tourism firms

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Year: 2017
Type: article
Study design: Observational Study
Source: Tourism Management
DOI: 10.1016/j.tourman.2017.03.001
Authors: Meizhen Lin, Xiaoyi Wu, Qian Ling
Institutions: Huaqiao University, Xiamen University, South China Normal University
Language: English

Topic: Job Satisfaction and Organizational Behavior
Subfield: Organizational Behavior and Human Resource Management
Field: Business, Management and Accounting
Domain: Social Sciences
SDG: Decent work and economic growth

Open Access status: closed

Funders: National Natural Science Foundation of China, China Scholarship Council
Awards: G2891052434, 企业既有知识资产对破坏性创新的影响机制研究, 服务性企业授权型领导的培养与作用机制研究, 服务性企业内部服务质量构建与作用机制:基于新生代员工管理的视角, G7695175693, 服务性企业公仆型领导者的培养机制研究:基于领导者发展的视角
OpenAlex ID: W2595044145
FWCI: 11.85
Cites: 146
Cited by: 81
Related to: 10
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