Work

Dimensions affecting customer satisfaction in retail banking: A literature review

Year: 2016

Type: review

Source: International journal of applied research

Author: Pratap Chandra Mandal

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: diamond

OpenAlex ID: W2596139867

FWCI: 0.237

Cites: 30

Cited by: 4

Related to: 10