Work

Customer Satisfaction in Indian Retail Banking: Scale Development and Validation

Year: 2018

Type: article

Source: IJAME

Authors: Mandal Pc, S. Bhattacharya

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2604297485

FWCI: 0.346

Cites: 65

Cited by: 2

Related to: 10