Work

On the Dilution of Customer Orientation in Customer-Focused Sales Organizations: Experimental Results, Field Evidence and Remedies

Year: 2011

Type: book

Source: Alexandria (UniSG) (University of St.Gallen)

Author: Peter Mathias Fischer

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2605012505

FWCI:

Cites: 206

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Related to: 10