Work

The Effect of Psychological and External Factors on Service Recovery and Consumer Behaviors - The Case of On-line Games

Year: 2008

Type: article

Authors: Yuan‐Shuh Lii, Feng Chia Unversity, Xi-Tai Liu, Hui-Jiao Lin, Chia Unversity

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2741782225

FWCI:

Cites: 42

Cited by:

Related to: 10