Work

Hotel Guest Complaint Behaviors and Their Relationship to Motives, Personality Traits, and Emotional Intelligence

Year: 2015

Type: dissertation

Author: Miao Yu

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2752988866

Cites: 109

Cited by:

Related to: 10