Work

Please Clap! How Customer Service Quality Perception Affects the Authenticity of Sustainability Initiatives

Year: 2017

Type: article

Source: The Journal of Marketing Theory and Practice

DOI: 10.1080/10696679.2017.1345594

Authors: Sebastian Brockhaus, Clinton Amos, Amydee M. Fawcett, A. Michael Knemeyer, Stanley E. Fawcett

Institutions: John Carroll University, Weber State University, The Ohio State University

Language: English

Topic: Environmental Sustainability in Business

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2763767503

FWCI: 2.97

Cites: 89

Cited by: 26

Related to: 10