Work

Time effect of disconfirmation on online shopping

Year: 2017

Type: article

Study design: Observational Study

Source: Behaviour and Information Technology

DOI: 10.1080/0144929x.2017.1406004

Authors: Chinho Lin, Yu-Huei Wei, Watcharee Lekhawipat

Institution: National Cheng Kung University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2771002168

FWCI: 1.987

Cites: 66

Cited by: 21

Related to: 10