Work

Customer satisfaction survey: the case of urban water supply services in Southern Ethiopia

Year: 2017

Type: article

Study design: Observational Study

Source: Water Practice & Technology

DOI: 10.2166/wpt.2017.105

Authors: Kinfe Kassa, Melkie Chernet, Getahun Kelemework, Binyam Zewde, Adane Woldemedhin

Institutions: Arba Minch University, Wachemo University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Clean water and sanitation

Open Access status: closed

OpenAlex ID: W2772479307

FWCI: 2.385

Cites: 18

Cited by: 28

Related to: 10