Work

The effects of perceived service fairness on satisfaction, trust, and behavioural intentions

Year: 2011

Type: article

Authors: Davoud Nikbin, Ishak Ismail, Malliga Marimuthu, Ismael Abu-Jarad

Institutions: Universiti Sains Malaysia, Universiti Malaysia Pahang Al-Sultan Abdullah

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2773101768

FWCI: 0.71

Cites:

Cited by: 5

Related to: 10