Work

A comparative analysis of electronic service quality in the online open market and social commerce: the case of Korean young adults

Year: 2017

Type: article

Study design: Observational Study

Source: Service Business

DOI: 10.1007/s11628-017-0352-7

Authors: Suk Bong Choi, Jin Min Kim

Institution: Korea University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2774825880

FWCI: 3.577

Cites: 70

Cited by: 18

Related to: 10