Work

Characteristics of customer value creation in digital services

Year: 2017

Type: article

Source: Journal of Service Science Research

DOI: 10.1007/s12927-017-0012-4

Authors: Minna Saunila, Tero Rantala, Juhani Ukko

Institution: Lappeenranta-Lahti University of Technology

Language: English

Topic: Service and Product Innovation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2777178286

FWCI: 3.957

Cites: 33

Cited by: 29

Related to: 10