Work

Termination notice of mobile network operator customers after a tariff switch: An empirical study of postpaid subscribers in Germany

Year: 2017

Type: article

Study design: Observational Study

Source: Telecommunications Policy

DOI: 10.1016/j.telpol.2017.11.008

Authors: Torsten J. Gerpott, Phil Meinert

Institution: University of Duisburg-Essen

Language: English

Topic: Customer churn and segmentation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2777708677

FWCI: 1.484

Cites: 83

Cited by: 14

Related to: 10